Terms & Conditions

1 BIRTH BEAT ACCOUNT AND MEMBERSHIP

1.1 Account creation

In order to join a Birth Beat Online course, you will need to create an account. You will need to provide your first and last name, email address, country, postcode /zip, and other personal information. Your account information must be accurate and current. You must not impersonate someone else or provide information other than your own.

1.2 Purchasing a Birth Beat online course

a) Payment methods

For your convenience, you can purchase a Birth Beat course using your credit card. We may add or remove payment methods.

b) Third-party payment processors

Your payment is processed by secure PCI-compliant third-party providers. Your credit card information and bank account details are not stored by us on our servers.

1.3 Trial membership

a) Trial Period

We may offer a paid trial period on a Birth Beat online course. For an initial one-off payment, your Trial will provide you access to a Birth Beat online course for a time period specified upon purchase.

b) Limited access

Access to a Birth Beat online course during the trial may be limited to certain content and may not allow you full access.

c) Automatic payment via chosen payment method

On the completion of your trial, your full membership payment will be automatically debited via your chosen payment method. By providing your payment details, you authorise us and agree to this.

d)Trial cancellation

Your trial membership will automatically upgrade to full membership unless canceled during the trial period. If you would like to cancel your trial, you can do this in your dashboard. You may be required to fill in a feedback form in order to cancel your trial.

1.4 Payment plan

a) Recurring Payment

Birth Beat may offer a payment plan option that would include a recurring payment on a set frequency for a set period of time.

b) Frequency of payment

The payment frequency will be specified upon purchase. The payment plan frequency will typically be monthly.

c) Automatic payment via chosen payment method

By providing your payment details, you authorise us and agree to the payment being automatically debited via your chosen payment method at the start of each payment period.

d) Changing payment method

It is your responsibility to keep your payment method up-to-date. You can change your payment method details in your dashboard.

e) Failed payment

We totally understand that sometimes circumstances change. We will notify you via email if you have a failed payment, and let you know when the next debit attempt will be. After 3 failed attempts, your membership will be cancelled and you will be notified via email. We will re-activate your membership if you contact us and make payment within 14 days.

1.5 Subscription membership

a) Recurring payment

Birth Beat may offer a subscription option that would include a recurring payment on a set frequency.

b) Frequency of payment

The payment frequency will be specified upon purchase. The frequency will typically be monthly.

c) Automatic payment via chosen payment method

By providing your payment details, you authorise us and agree to the payment being automatically debited via your chosen payment method at the start of each payment period.

d) Subscription cancellation

Your subscription can be cancelled at any time inside your dashboard.

e) Changing payment method

It is your responsibility to keep your payment method up-to-date. You can change your payment method details in your dashboard.

f) Failed payment

We totally understand that sometimes circumstances change. We will notify you via email if you have a failed payment, and let you know when the next debit attempt will be. After 3 failed attempts, your membership will be cancelled and you will be notified via email. We will re-activate your membership if you contact us and make payment within 14 days.

1.6 Lifetime access

If we provide the option to purchase lifetime access to a Birth Beat course, your access will terminate if the course ceases to exist.

1.7 Refusal of membership

Joining a Birth Beat online course is subject to our acceptance and we reserve the right to refuse membership.

1.8 Downtime

Birth Beat uses third-party tools and services to provide our Site and courses. Access to the Site and/ or a course may be affected by these third parties. You agree that sometimes you may not be able to access the Site and/ or a course and that no action may be initiated against us if there are reasonable delays.

1.9 Refunds/ Money Back Guarantee

a) Money Back Guarantee/ Refund Period

If you have not received value from a Birth Beat online course, we offer a money back guarantee for a specified period of time. The guarantee time period is specified upon purchase of the course.

b) Non-Refundable Memberships

The money back guarantee does not apply to trial memberships or subscription memberships. No refunds will be provided on a trial payment or subscription payment.

c) Refund Process

If you didn’t love the online course and would like to use your money-back guarantee and receive a refund, contact us at hello@birthbeat.com.

You will need to provide the reason you were not satisfied with the online course. No refunds will be provided after the specified money-back guarantee period. No refunds will be provided if you have simply changed your mind. Refunds may take up to 10 days to reach your account.

1.10 Termination of membership

We reserve the right to terminate your membership, and or access to certain features of a course, with or without prior notice to you. We will make reasonable efforts to provide notice, but we are not required to do so under these terms.

1.11 course descriptions and changes

We try to describe our courses in a clear and concise manner, however, we are human and may make mistakes. We may correct errors in pricing and descriptions. We reserve the right to refuse or cancel any order made with an incorrect price due to an error.

We may at any time change or discontinue any aspect or feature of a course, subject to us fulfilling our previous responsibilities to you based on acceptance of your payment.

If you notice an error, we would love it if you could please contact us at hello@birthbeat.com.

1.12 Community platform access

We may provide access to a community forum or social media platform. Our community platforms are designed to be a safe and helpful space. (It’s simple, be kind!) We may limit or deny access to these platforms for anything we deem inappropriate. We will make reasonable efforts to inform you that you have acted inappropriately and we may take immediate action to remove your access.

1.13 Acceptable use of your Birth Beat account

a) Purpose of account use

You must not use your account for any illegal or unauthorised purpose.

b) Account details

You must not share your account, login details, or password (except with an authorised administrator if necessary). This may result in the immediate cancellation of your membership.

c) Account responsibility

You are responsible for all activity that occurs via your account. You must notify us immediately if you become aware of any unauthorised use of your account.

d) Accounts of other person/s

You must not use another person’s account. An account has a maximum limit of 3 IP addresses (3 devices).

e)Up-to-date/ accurate information

You must keep your contact, payment and other information accurate and updated.

f) Birth Beat administration use of details

We may use your account information to manage your use and access to a course/ your portal. We will only use your information to access your portal under certain circumstances e.g. to understand an issue or technical error with your account.

1.14 course content

a) Video content within a course

Birth Beat courses include video content. These videos are provided for your personal viewing only whilst logged in to your account. You must not download, reproduce, or use these videos for any other purpose.

b) Other content within a course

Within a Birth Beat online course, some content is made available for you to download for your personal use. You must not share Birth Beat’s content or use it for any other purpose.

c) Transfer, sublicense or granting access to our content

You must not transfer, sublicense, or grant access to a Birth Beat online course or any of our content. No license to sell or distribute our materials is granted to you or implied.

2 OUR INTELLECTUAL PROPERTY

2.1 Copyright

The content on our Site is copyright © 2021 and owned by us or other copyright owners. The name Birth Beat and the associated logos are registered trademarks in several jurisdictions together with holding common law trademark recognition.

2.2 Assignment of intellectual property

We do not assign any of our intellectual property rights to you.

2.3 Permitted use of our content

All content on this Site, including within a Birth Beat course, is solely for your personal use.

2.4 Website design

You must not modify or copy the layout of this Site.

2.5 Data and scraping

You must not use web scraping software or any other method to copy data on this Site.

3 YOUR INTELLECTUAL PROPERTY

3.1 Material you submit to the site

You must not upload, post or make available on this Site any content protected by copyright, trademark or another proprietary right without the written permission of the owner of the content. It is your responsibility to determine if any content is not protected and available for you to use. You are liable for any damage resulting from the use of protected content and you indemnify us from any claims, liabilities and expenses arising from you submitting any content not belonging to you to our Site. By submitting content to the Site, you warrant that you have the authority to use and distribute that content.

3.2 Intellectual property rights to your materials

Anything you supply to us is yours and we don’t claim intellectual property rights over any of your content.

3.3 Comments

We may provide the option to comment on Birth Beat content. Comments are not anonymous and may be viewed by others.

4 EXTERNAL LINKS AND THIRD PARTY RESOURCES

4.1 External links

Birth Beat’s website contains links to third-party websites and resources. We are not responsible or liable for the availability, accuracy, content or policies of third-party websites or resources. These links don’t imply our endorsement or affiliation. You take sole responsibility and assume all risk arising from your use of these links.

4.2 Purchases from third-parties

Any purchase you make from a third party through our website is done at your own risk. Your contract is direct with the third party. We are not responsible for these purchases.

5 EMAIL COMMUNICATION

By providing your email address to us, you consent to receive emails from us. You have the option to unsubscribe from the email list at any time.

ACCEPTANCE OF TERMS

a) By accessing, downloading, or using the products and services offered on our Site, whether or not you register as a member, you agree to be bound by these Terms, which you acknowledge that you have read and understood.

b)We may change all or part of these Terms at any time. If we do, the new terms and conditions will be posted on this Site. Your continued use of the Site will constitute your acceptance of any changes. If you object to any changes to the Terms, your only remedy is to immediately discontinue your use of the products and/or services.

GENERAL DISCLAIMER

a)All Birth Beat products and services are intended for general education and information purposes only. Nothing on this Site, or any of the content provided to you by us during our provision of the products and/ or services, purports to offer legal, medical, tax or other professional advice. Use caution and always seek professional advice before acting on any information that we provide.

b)You acknowledge and agree that Edwina Sharrock, Birth Beat employees, and representatives are not responsible for decisions that you may make on your birthing journey. Always seek your own medical or professional advice for your particular situation.